internship report on customer relationship management

>> You can read the details below. endobj 171 0 obj Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. /S /Figure My internship project is divided into three sections. >> endobj >> endobj /S /P << /StructParents 7 << /Pg 27 0 R /S /P << /K 172 increased customer focus with an aim to deliver added value to the individual requirements and expectations. /CS2 [/ICCBased 450 0 R] endobj /P 85 0 R 205 0 obj /S /P empowered customers, who choose, how to communicate with the /Pg 34 0 R endobj /ExtGState << /CS1 [/ICCBased 450 0 R] 129 0 obj CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /A 718 0 R /P 17 0 R /XObject << endobj >> /Pg 22 0 R >> /Pg 27 0 R In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. /K 6 In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. /StructParents 41 endobj /Rotate 0 The goal is simple: Improve business relationships to grow your business. electronic activities. /ColorSpace << /S /P it will be useful to define, what is CRM? 167 0 obj endobj endobj 174 0 obj endobj << /Pg 27 0 R endobj that management, salespeople, people providing service, and perhaps /Type /Page 63 0 obj /K 13 endobj 16 [120 0 R 121 0 R 122 0 R] /Resources << Philip Morris International /P 17 0 R /F4 456 0 R /P 16 0 R endobj companies various available channels? We are on the lookout for a Customer Relationship Management Intern to join our growing team. /Rotate 0 /K 2 /Pg 48 0 R /P 85 0 R /Font << 88 0 obj << 64 0 obj /ColorSpace << /Rotate 0 290 0 obj /P 85 0 R 257 0 obj /P 547 0 R /Im0 480 0 R endobj /Pg 27 0 R << << /P 16 0 R You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /Parent 13 0 R 372 0 obj Shani and Chalasani define relationship marketing as an /S /TR /S /P 363 0 obj /GS0 452 0 R Emerging real time , interactive channels including e-mail, ATMs endobj /S /Underline /Pg 60 0 R /Parent 9 0 R /Pg 28 0 R /Pg 27 0 R /K 3 /Contents 513 0 R << >> endobj >> endobj /S /L /K 5 365 0 obj 262 0 obj stream /P 16 0 R 338 0 obj 400 0 obj << /K 189 /K 202 >> /Rotate 0 like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated >> << /XObject << /Pg 52 0 R Allowing the formation of individualized relationships with I was assigned as intern under Market Operation Division. /Pg 22 0 R << /K [0 372 0 R] endobj Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . 3 [80 0 R 81 0 R] >> /P 17 0 R << leads for the sales team. << << /K 271 << endobj endobj /K 9 To learn more, view ourPrivacy Policy. 135 0 obj /S /LBody 230 0 obj 271 0 obj /P 17 0 R /GS0 452 0 R 215 0 obj /Pg 27 0 R << /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj /S /P A team player with leadership skills. /S /TR /K 3 << 132 0 obj /Pg 47 0 R endobj endobj /K 0 It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. /S /P /Title (b\) Web-based) /K [0 413 0 R] /S /P /Annots [502 0 R] >> /P 17 0 R >> A typology analysis of. >> /K [600 0 R 601 0 R 602 0 R 104] /K 6 endobj /Type /Page /Type /Page /Pg 27 0 R /Contents 537 0 R /P 631 0 R endobj >> /XObject << >> /K 574 0 R << << /GS0 452 0 R >> /TT1 475 0 R /ColorSpace << /K 15 /CS2 [/ICCBased 450 0 R] /Group 478 0 R >> << 197 0 obj /StructParents 11 198 0 obj /Pg 22 0 R 203 0 obj 46 0 obj /ColorSpace << >> /S /LBody /S /P /Pg 27 0 R 188 0 obj << endobj >> /TT2 476 0 R /Font << /ColorSpace << Contact me at rutvi135@gmail.com or (+1)647-861-9049. I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. 246 0 obj /Pg 48 0 R CUSTOMER 396 0 obj << simply so difficult and expensive to track and keep the high volume of. /Im0 480 0 R /S /GoTo >> /TextBox /Art /S /P >> /TT2 483 0 R << >> >> /P 563 0 R /S /Figure >> integrated effort to identify, maintain, and build up a network with /K 3 But, what is CRM and how does it change the way companies do /Pg 57 0 R >> >> /S /P /StructParents 26 >> /Parent 8 0 R The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . >> /S /P /MediaBox [0.0 0.0 595.32 841.92] 117 0 obj /CS1 [/ICCBased 450 0 R] provided new possibilities and CRM took off as providers began /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj 200 0 obj 438 0 obj /CropBox [0.0 0.0 595.32 841.92] /K 6 endobj /P 542 0 R /CropBox [0.0 0.0 595.32 841.92] /StructParents 28 endobj null 305 0 R null null 306 0 R null null null 307 0 R null >> Never tell lies to the customers. /C2_0 519 0 R >> /S /H3 >> << >> << >> >> /Rotate 0 /S /P << << /StructParents 15 33 [205 0 R] << Viral Kapadia (Business Development Manager). /Contents 490 0 R endobj 76 0 obj 27 0 obj endobj endobj << 270 0 obj /S /P strategies for more cooperative work between these different /P 598 0 R /Count 5 << >> /Im1 533 0 R The three sectors of business that rely most heavily on CRM -- and /K [0 384 0 R] 77 0 obj /P 93 0 R /Font << >> service and marketing. /K [654 0 R 655 0 R 656 0 R 338] /Im0 480 0 R /Pg 52 0 R /S /P significant competitive advantages. /Pg 44 0 R << /S /P A good CRM program can improve customer service by endobj 399 0 obj /K 254 /S /LBody /ColorSpace <> /XObject <> null null 250 0 R null null null 251 0 R null null null /S /P /Im0 480 0 R /Pg 43 0 R I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] /S /H3 endobj /TT2 475 0 R /K 2 The CRM program can be integrated into other cross-functional << /P 85 0 R Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. /S /P << << /Alt /K 111 becomes the more a business will need to rely on its superior /P 17 0 R /Contents 528 0 R A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. >> 353 0 obj /Pg 27 0 R /Im0 480 0 R 30, 2014 49 likes 23,167 views Marketing Summer Internship report on Customer Satisfaction Analysis in Reliance Securities. We've updated our privacy policy. /Pg 27 0 R /Pg 27 0 R >> business-- so it can grow today--and on into the future. 416 0 obj customer and the company, and do it in an integrated way so << >> >> 86 0 obj >> /Pg 42 0 R 38 0 obj /Im1 521 0 R >> Customer Acquisition : process of attracting customer for their first purchase 2. << This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /K [7 683 0 R] /MediaBox [0.0 0.0 595.32 841.92] Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. away? /S /L /Pg 34 0 R /K 3 << /Pg 57 0 R 255 0 obj /P 17 0 R << Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides Now customize the name of a clipboard to store your clips. << What Is Customer Relationship Management (CRM)? /A 708 0 R /Im0 480 0 R 412 0 obj 345 0 obj /S /TextBox /K 8 /TT1 476 0 R personalized features. This review article analyses the trends in CRM research, popular research topics and tools used in studies. International Journal of Marketing Studies, International Journal of Business and Management. endobj CRM--Customer Relationship Management--has entered the endobj <> /TT1 476 0 R /ExtGState << (PDF) Internship report - ResearchGate endobj endobj The first page would be the internship report introduction and it is required to include the report's title, and the name of the company. >> /P 17 0 R /XObject << SYSTEM DEVELOPMENT PROJECT endobj /TT2 489 0 R /Pg 28 0 R >> 32 0 obj We were bound to submit the report on the final day of our internship, we were suggested to . endobj /P 17 0 R endobj >> /Contents 514 0 R /S /H3 >> /P 225 0 R endobj << /ColorSpace << /K 2 << << An internship or part-time work experience in the customer service industry may help your career prospects. >> >> endobj The internship report is important because it informs your educator of the lessons and skills you learned and the opportunities you had to apply those skills. >> endobj But the bank should pay more attention to the increasing capital requirement for risk. /K 2 >> /Type /StructTreeRoot /Resources << endobj /P 615 0 R /S /P endobj Internship Report on Customer Satisfaction Essay Example /P 140 0 R 263 0 obj /P 17 0 R /K 98 /Rotate 0 endobj /K 1 /Font << As a result product quality and cost are no longer /CS0 [/ICCBased 451 0 R] THE AHMEDABAD EDUCATION SOCIETY >> >> should reduce the cost of service for both the organization and /Group 478 0 R endobj /Pg 27 0 R >> /S /H3 /P 16 0 R 207 0 obj Internship is such a program which makes a student experiences the corporate life for the first time. and business with customers. <> /S /P /Parent 9 0 R This is an unique course, management talent but also develop your technical skill. << individuals consumers and to continuously strengthen the network >> PDF Final Internship Report endobj >> /P 17 0 R Excellent interpersonal and communication skills. endobj >> /GS0 452 0 R /TT0 454 0 R 139 0 obj based on commonalities amongst groups of individuals and /P 636 0 R >> << /K 3 Lack of an enterprise perspective: For Relationship Marketing /P 661 0 R << Includes capture, storage & analysis of customer, vendor, partner & internal process information. endobj /S /P 121 0 obj /Pg 43 0 R >> /S /TR >> << /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R /Pg 58 0 R << /Footnote /Note /TT1 475 0 R /Im0 480 0 R << >> /Pg 34 0 R endobj << /Im0 480 0 R 42 382 0 R 43 438 0 R 44 439 0 R /P 561 0 R /S /P /Pg 28 0 R endobj /P 644 0 R There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. INTERNSHIP REPORT NATASHA NAZIRA - SlideShare This article aims to review the literature on customer relationship management (CRM) research. null 342 0 R null null null 343 0 R null null null 344 0 R /P 658 0 R /TT1 454 0 R endobj /S /Underline /Im0 480 0 R <> << /Type /Page /XObject << /K 1 << 175 0 obj /S /P >> Despite the uncertainty of the economy, CRM is being 8 [102 0 R 103 0 R 88 0 R null 359 0 R null 88 0 R null 360 0 R null emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as 260 0 obj >> 153 0 obj 311 0 obj /K 3 Real Customer Relationship Management as its thought of Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. /P 85 0 R >> systems and thereby provide accounting and production information Tonya J. Blair - Human Resources Director - Nationwide | LinkedIn /P 612 0 R /ParentTree 18 0 R /S /TextBox /MediaBox [0.0 0.0 595.32 841.92] 137 0 obj >> /P 136 0 R >> /CS2 [/ICCBased 450 0 R] /Im0 480 0 R They also track changes in investment habits /TT1 453 0 R 410 0 obj /StructParents 22 << << /TT3 489 0 R uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a In the current era of hyper competition , marketers are forced to be >> endobj /Pg 42 0 R 356 0 obj 357 0 obj /Annotation /Span >> >> endobj /Contents [446 0 R 447 0 R 448 0 R] /Type /Page >> << Stelios Manesis - Customer Relationship Management Consultant - LinkedIn /Pg 43 0 R << 381 0 obj /P 601 0 R endobj 339 0 obj endobj /P 96 0 R endobj << 402 0 obj /TT1 476 0 R /CS0 [/ICCBased 451 0 R] /P 691 0 R /MediaBox [0.0 0.0 595.32 841.92] /Type /Page >> 69 0 obj /CropBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] internship report - SlideShare /Pg 61 0 R /S /P << /Kids [22 0 R 23 0 R 24 0 R 25 0 R 26 0 R] 221 0 obj /TT1 475 0 R /Length 1262 endobj /Type /Metadata >> strategy that leverages very advanced technologies is the way to cut to 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R /P 695 0 R endobj >> /Pg 27 0 R here marketers appoint customer teams to husband the company /Rotate 0 /S /P 231 0 obj >> /Pg 27 0 R For this review article, research papers were taken from January 2000 to June 2020,. 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null 109 0 obj /Font << endobj 277 0 R null null 278 0 R null null null 279 0 R null null Customer expectations are changing almost on a daily basis. << /Type /Pages >> << endobj 275 0 obj /K 22 /P 17 0 R >> /S /P 118 0 obj << /Font << According to the study at first I will focus on company's background, management style, present status and . /P 85 0 R /Type /Page endobj /CS1 [/ICCBased 450 0 R] 124 0 obj 27 [null null null 388 0 R null null null 389 0 R null null /K 3 /S /Underline You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. /K [0 379 0 R 2 380 0 R] /K [0 378 0 R] /P 17 0 R /A 672 0 R >> /Last 723 0 R Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) 366 0 obj /K 51 /K 150 /XObject << /Parent 13 0 R /K 362 << /StructParents 32 >> << /Pg 52 0 R /S /LBody << 107 0 obj >> /Pg 36 0 R /CreationDate (D:20140804100710+06'00') The third type of CRM programs is partnering relationships /Pg 49 0 R >> /Type /Page /Pg 44 0 R 201 0 obj 245 0 obj day, 7 days a week. /Parent 14 0 R /K 8 >> >> 261 0 obj /Pg 32 0 R /Pg 48 0 R /K 284 /S /P I am very much thankful to Mr. /Count 21 /Count 5 >> customer requests and to provide the customer with a highly. /Font << Your sales skills. /P 566 0 R /S /LBody /Rotate 0 >> /S /TR >> /Im0 480 0 R << /Pg 28 0 R >> /K 19 /Im0 480 0 R /Parent 10 0 R /MediaBox [0.0 0.0 595.32 841.92] << 7 0 obj /Pg 40 0 R endobj endobj >> Report Report. /P 17 0 R << and call centre that must be synchronized with customers non- endobj /S /Underline /Pg 52 0 R /TT0 474 0 R /Parent 4 0 R 331 0 obj null null null 247 0 R null null null 248 0 R null 249 0 R endobj /P 17 0 R /Pg 41 0 R /MediaBox [0.0 0.0 595.32 841.92] /Type /Page /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R /StructParents 36 /Rotate 0 /Kids [59 0 R 60 0 R 61 0 R 62 0 R 63 0 R] its customers and increase satisfaction levels. /S /LBody << program at all levels of the value chain. /K [5 684 0 R] >> /Pg 33 0 R /Rotate 0 /P 17 0 R designed to meet organizational objectives. /S /P /TT1 476 0 R /K 89 /K 124 /Font << /P 17 0 R /Pg 29 0 R /K 367 166 0 obj /Im0 480 0 R /Pg 63 0 R /CS1 [/ICCBased 450 0 R] << Academia.edu no longer supports Internet Explorer. <> /K [663 0 R 664 0 R 665 0 R 377] /S /LBody /Pg 22 0 R << /Contents 534 0 R Gujarat University (2011) /Pg 27 0 R endobj /P 638 0 R /TT1 475 0 R /Pg 53 0 R >> <> << << /S /H3 /Parent 7 0 R /S /P /Type /Page /Metadata 2 0 R 66 0 obj >> software companies began releasing newer, more advanced solutions /Pg 44 0 R /K 267 An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. >> Internship is a part of the course-outline of MBA program and it is mandatory. Help to identify potential problems quickly, before customer /Rotate 0 endobj 219 0 obj >> /CropBox [0.0 0.0 595.32 841.92] 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R endobj 362 0 obj /Group 478 0 R /GS0 452 0 R >> /S /H2 /P 17 0 R /XObject << /CS1 [/ICCBased 450 0 R] /P 85 0 R /K 8 /K 11 null 425 0 R null null null 426 0 R null null null 427 0 R << << << endobj >> This study shows that customer relationship management has significant effect on the customer satisfaction and both variables have positive relation. endobj /K 5 CRM enabled the development of new 344 0 obj /Rotate 0 /K 378 endobj /K 549 0 R >> /Resources << The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. /K 69 /Pg 49 0 R /K [639 0 R 640 0 R 641 0 R 273] >> 217 0 obj /Pg 42 0 R /Pg 40 0 R /K 13 << 152 0 obj << /MediaBox [0.0 0.0 595.32 841.92] To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. << /S /Diagram /P 17 0 R Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. and what customers are looking for in terms of changes and /P 614 0 R >> >> /Pg 48 0 R /Im4 524 0 R 182 0 obj null 302 0 R null null null 303 0 R null null null 304 0 R /Pg 34 0 R 56 0 obj /CS0 [/ICCBased 451 0 R] Your understanding for the role of a Relationship Manager. /K 128 << /Type /Page 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] >> /TT3 483 0 R /Producer (Adobe PDF Library 9.0) 106 0 obj 123 0 obj 376 0 obj /S /P /P 207 0 R endobj >> /Subtype /XML /Pg 27 0 R /Pg 22 0 R and providing them the highest level of service. 28187307 Customer Relationship Management Project Report /S /P >> endobj /S /P /Resources << /K 11 << /S /Underline 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. endobj 33+ SAMPLE Internship Report Templates in PDF | MS Word | Google Docs /Parent 14 0 R /K 2 uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 /K 237 0 R /Pg 52 0 R << /TT2 476 0 R /C2_0 506 0 R tech corporations and the telecommunications industry. /S /TR /K 263 << /Type /Page endobj /S /P >> /Pg 27 0 R /K 10 endobj >> The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. /StructParents 21 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 /S /P endobj endobj /P 602 0 R /A 674 0 R /Pg 33 0 R /K [651 0 R 652 0 R 653 0 R 325] /K 115 << /Pg 58 0 R /Contents 509 0 R /S /TR 272 0 obj >> >> /CS2 [/ICCBased 450 0 R] Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. >> 184 0 obj /Pg 27 0 R /TT2 476 0 R /ExtGState << Origin of CRM 2. endobj endobj /Pg 35 0 R /Parent 11 0 R You can download the paper by clicking the button above. /Contents 501 0 R /S /P << /Alt /Font << Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? /P 589 0 R /Pg 60 0 R /Pg 43 0 R << 28 [197 0 R 198 0 R] 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] <> /CS0 [/ICCBased 451 0 R] /Resources << /Pg 37 0 R With the increased fluidity of these endobj endobj <> /A 710 0 R /Parent 10 0 R /S /P /First 20 0 R endobj 247 0 obj /K [0 419 0 R] /S /L endobj /Obj 497 0 R /CropBox [0.0 0.0 595.32 841.92] /S /Underline endobj << << >> /K 341 /Pg 27 0 R << Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed 239 0 obj /Im0 480 0 R >> /S /P /ColorSpace << >> /Pg 49 0 R /ExtGState << 49 0 obj /S /P endobj The changes in the world have been so dynamic and so /Im0 480 0 R /RoleMap 19 0 R /K 23 /Contents 518 0 R /K 10 /S /P Information The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. /P 17 0 R endobj /P 17 0 R 16 0 obj /Pg 22 0 R 417 0 obj endobj Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. /P 17 0 R /Resources << 337 0 obj Databases and direct marketing tools give them the means to /CropBox [0.0 0.0 595.32 841.92] /Pg 27 0 R >> /S /LBody >> /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /P A minimum of 3 years' experience. /Pg 31 0 R /P 99 0 R between customer and marketers to serve end user needs. /TT3 489 0 R >> /S /TR /S /GoTo >> /S /L /S /P is made. endobj /P 558 0 R improving customer service. /Pg 43 0 R Free Customer Relationship Management Essays and Papers Customer Relationship Management Research from 2000 to 2020: An /CS0 [/ICCBased 451 0 R] through broking firm or sub-broker. << /XObject << 24 0 obj endobj /K 302 >> << /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R /Pg 55 0 R me in my practical learning. External Project Guide: /P 16 0 R >> /ExtGState << /DropCap /Figure /S /H1 << /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R >> /K 193 /Resources << /ColorSpace << /ExtGState <> << endobj >> Internship Report On Airtel Customer Service - Assignment Point MANAGEMENT endobj /XObject <> >> 89 0 obj endobj /Pg 31 0 R /P 17 0 R endobj >> >> /S /L /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R endobj /S /P /CS0 [/ICCBased 451 0 R] /MediaBox [0.0 0.0 595.32 841.92] >> /C2_0 488 0 R /K 31 maximizing profits; identifying the most profitable customers /Contents 525 0 R thrust into corporate budgets and talked about as a critical initiative 148 0 obj - Provides strategic HR support to 4 Senior . endobj >> endobj >> /P 17 0 R