%PDF-1.6 % Suddenly, I had become one of thousands of Australians each year who are faced with a disputed debt. No need to talk to them! ( If youve received a notice for a debt that you should have not received, you can alert Panthera Finance to this. This was the first time we used a virtual . Commencing business operations in 2004, State Mercantile saw the establishment of what is today, Panthera Finance Group. Less than six months later, the company was sold for $40 million. We will not be uploading further documents in the event these initial documents are subsequently amended. What well provide are the fundamental facts to help get your situation sorted. It was started with the aim of helping everyone in dire straits. On weekends its between 9am and 9pm, even on Sundays. All communication is supported and monitored through the platform, via SMS, email, or phone call, enabling our contact centre operators to optimise the communication methods and techniques our customers prefer. Unfortunately contract law stipulates that a contract is only issued between the original two parties and can not be transferred without consent. If you are experienced and can work independently you can work from home. 2022 Panthera Finance LLP. In most cases debt collection agencies will be willing to discuss payment terms to manage your cash flow, or even provide a discount for upfront payment of debt. Here she gained vast experience in working with high net worth and ultra high net worth clients to assist in delivering for their mortgage and structured finance needs. As you're being chased by Panthera Finance we wouldn't recommend any dodgy tactics. Witness B and his financial advisor, informed Panthera on at least three occasions in the period 20 January 2017 to 4 April 2017 that Witness B was not liable for the Telstra Debt, and that Witness B believed the Telstra account was created This is bad news. They can only contact you between 7:30am and 9pm on weekdays. In 2017, Champ Private Equity bought into Panthera Finance, valuing the company at $300 million. Took them two weeks to get back to me. Panthera Finance is a debt collection company which buys debts off other businesses who are owed money. 112 0 obj <>stream It looks like after I disconnected the service, they sent me a bill to the property instead of to my email, and since I've had left the apartment, I couldn't have known that I got the bill. Fantastic culture with great office perks and incentives. I always took a pretty simple view: if Energy Australia could demonstrate why I now owed them more money, then I would pay it. When not being pestered by his children,Simon enjoys Tarantino movies, being a crackshot and cooking feasts. Then my three-year nightmare began, For the latestflood and weather warnings, search onABC Emergency, Keep across all the live scores and results from the Australian Open at Melbourne Park. Theft happens sometimes, so it might be your fault at all. Businesses, particularly in the debt collection industry, are warned that harassing consumers is unacceptable under any circumstances and can result in significant penalties, Ms Court said. You can also report rogue debt collectors to ASIC and the ACCC. Thanks - I tried Energy Australia - they are no help. But I had no other debt. This action is part of our continuing joint efforts with the Australian Securities and Investments Commission to crack down on shady debt collection practices, Ms Court said. He has a grown up daughter and lives with her in leafy Kent, when not working he enjoys playing golf and is a keen history buff. use our interactive tool available in English, simplified Chinese, Arabic and Vietnamese. Then when youre at home, youll find letters in the mail. CrediBot leverages Artificial Intelligence within a safe and secure platform, enabling businesses to reduce the cost of collections and increase customer engagement, with customisable segmented and automated workflows. People solve problems not banks! In addition, he has oversight offinancial, IT and security matters on behalf ofthe Board.Robin has held his current role for 7 years andpreviously worked at St. Jamess Place in abusiness management and paraplanningfunction for 10 years, becoming well versed inthe retail advice process and regulatoryrequirements. I plan on calling them tomorrow and finding out whats what, because I'm 95% certain I owe nothing. hbbd```b``"@$*0DHH ,"SDN6E$L@M``+-@ ! I'm not sure why this is relevant, as even if the debt had been legit, Panthera were in breach of the ACCC's debt collection guidelines which state clearly that they can call no more than three times a week. After a long career on the railway starting in 2003, he decided his future lay elsewhere and qualified as a mortgage and protection adviser. Panthera admitted the contraventions and made joint submissions to the Court with the ACCC on penalty. In the end i raised a complaint with the Water and Electricity Ombudsman (or what ever its called) HyTSwoc [5laQIBHADED2mtFOE.c}088GNg9w '0 Jb I received a bill for $1,900 that I never owed. In this guide, were going to talk about what is personal insolvency and the differences it has when compared to other, Did you know that lenders do provide better home loan rates where you can refinance your mortgage with bad credit? Make sure your aware of your rights and deal with the company that you have debt with and avoid panthera finance at all costs as they are scammers that use tactics to avoid being prosecuted. Youll discover how to avoid debt collections in Australia, using this guide and the very effective service that we recommend. Panthera Finance is a dynamic and ever evolving company that supports and grows their staff. We are extremely disappointed that parts of the debt collection industry continue to disrespect consumers.. Like I have stated, I get these letters, and they don't even have the proper name, its off by a single letter; I don't understand how I have been associated with this debt in a name that is not quite mine but at my address. They told him to contact Panthera. I can confirm that Panthera Finance is a legitimate collection agency. As a non-advising principal of PantheraFinance, he provides operational support to themanagement of the firm. Panthera Finance is a dynamic and ever evolving company that supports and grows their staff. The Court held that Panthera harassed three consumers to pay disputed debts despite being advised that they were not liable for the debts and, in the case of two of these consumers, placed an incorrect default listing on their credit rating files. This way you can deal with debt collectors like Panthera Finance. When he tried to obtain information from Energy Australia they would not provide any details and instead referred him back to Panthera. This means we purchase debts from banks, phone and internet providers, power companies and other credit providers. But these guidelines, set by the Australian Consumer and Competition Commission (ACCC) and the Australian Securities and Investments Commission (ASIC), are just that they're not legally enforceable laws. Why has Panthera been in the news recently? Theyll sometimes call you on different numbers every single day. Bad news if you need to buy a car or house in the future. Panthera Finance has purchased more than $5.5 billion in receivables from banks, telcos, utilities and the like. Or is someone using my name under my old apartment? But if not you can still work in the office. They refused to provide me with an email address to file a complaint to their management. hVmoF++K"5]XS$Kr}qPm3$W[Vayfgyf b#Q@|/$'K TD"I'"B It's safe to assume that debt collectors hear plenty of denials in the course of their work. Copyright 2006-2023 OzBargain ABN: 26 144 073 772, Mysterious Outstanding Bill Notification From Panthera Finance, numerous complaints about them on the net. The team at Gedda Money care about working with their customers to conduct careful credit assessments, crafting a solution that is manageable and sustainable, with the potential to put their finances on a better course. Panthera's parent company, PF Australia Pty Ltd, reported $58.4 million revenue and $22.4 million profit in the year to June 30 according to accounts filed with the corporate regulator, and $51.5 . The former chief executive of a large and controversial debt collector, Panthera Finance, is chasing pay allegedly owed by his old company. A starting point therefore would be to codify the guidelines.". As part of this case, the Court has suppressed the names and details of consumers affected. Are you able to send me an email with your account information to help@energyaustralia.com.au or alternatively you can contact us on 133 466 to discuss further. Called Energy Australia and we owe no money!! free barista coffees and office incentives. Panthera Finance LLP is fiercely independent and takes great pride in offering the mortgage that is best for you We operate with total clarity throughout the buying process to deliver a fast and totally reliable service Guiding you home through a personal relationship with one of our team of experienced pro-active brokers It is of concern as it looks like it is either a scam or identity theft. Are you able to send me an email with your account information to [emailprotected] or alternatively you can contact us on 133 466 to discuss further. Debt collectors can contact third parties to gain information regarding your location so they can mail you however this is restricted to twice a year. We are extremely disappointed that parts of the debt collection industry continue to disrespect consumers. When do debt collectors give up? Hi guys I'm a financial counsellor don't forget overdue accounts and amounts owing become statute barred after 6 years and only 3 years in the NT and ACT so be careful if its an old bill. ", (In March 2020, Panthera was ordered by the federal court to pay $500,000 in penalties.). What can Panthera Finance do to collect debts. In July, Panthera was sued by the ACCC for its debt collection practices. endstream endobj 83 0 obj <>stream Panthera Finance Group is Australias leading privately-owned financial services company specialising in credit management. Pty. What never-ending credit card debt is doing to Australians. Then again, we understand that you dont want to pick up the phone as youll likely get some harassment. During weekdays, debt collectors can only contact you via the phone between 7:30am-9pm. The information contacting within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK. "But that isn't adequate.". We want to warn all debt collection agencies that the kind of conduct alleged in this case is not acceptable and will be the subject of further enforcement action against other businesses if necessary, Ms Court said. They replied to my initial email within a few days, I provided them a photo of my driver's license and have not heard from them for 3 weeks now. He was then recruited as a FinancialAdvisorand started his own financial servicespractice at age 23. You dont want this tarnished, as a bad mark will last 5+ years. Panthera Finance has an exponential growth story and has established itself as the second largest PDL acquirer in the Australian market. If the debt is in relation to a specific debt that youre aware of that is outstanding and it has been sold or now being managed by Panthera Finance, you should make contact to discuss the options. We took this case because of the concerning way Panthera dealt with these consumers who did not owe any money, ACCC Commissioner Sarah Court said. It turned out that when I moved into my new apartment six months earlier, the wrong address had been added to my account. He lives with his wife, two children and dog in Leigh-on-Sea. Cons. The Federal Court has ordered that Panthera Finance Pty Ltd pay $500,000 in penalties for unduly harassing three consumers over debts they did not owe and for misleading one of the three consumers. Yes, its true. So, this morning a mail has come to me from Panthera Finance asking me to pay $570 on to them for Energy Australia. I don't know if this helps or is even that relevant, but I had the same thing this morning, for a little over 1k. There are no consequences for selling debt that remains in dispute. they are a real company , had to deal with them before ( someone opened a telstra home line under my name fraudulently ) , they made things super difficult, if i was you i would find out from agl whats going on , and deal with panthera via email/written form only, when i dealt with them , they lied , made things up , failed to deliver any evidence of what was owed and refused to contact telstra after i called telstra and cleared it up with them and provided panthera with reference numbers to interactions with telstra, this was over a 4 month period where i was told multiple times it was sorted. The ACCC alleges that Panthera repeatedly contacted the three consumers for the payment of the disputed debts despite being advised that they were not liable for the debts, and in two cases placed an incorrect default listing on the consumers credit rating files. Stock images:Getty, unless otherwise stated. Some of the nicer ones wont call you on Sundays. CrediBot enables businesses to give their customers the digital experience they deserve. We're here to help you on this journey, so if you have any questions or can't pay, you can call us on 1300 722 974, live chat with us, or email us at manager@pantherafinance.com.au. Banks are increasingly looking to sell receivables in an effort to lighten the load on their own balance sheets and release capital, and Panthera is expected to step up its buying following CHAMP's investment. We know the REAL answer! hl7z]6x87Q.7.bY5. Scammers are impersonating Panthera and are trying to trick you. I believe this company to be a scam operation. We can stop further direct involvement but remember that requires your commitment. Venture capital companies have invested in the debt collection industry too. After a long and middling rugby playing career, Jamie now prefers to watch others playing the game from the comfort of the sofa, and is an avid pub quizzer. Fantastic culture with great office perks and incentives. "They simply accept at face value when the contingent collector tells them that they comply with the debt collection guidelines," says Guthrie. "Based on my experience it seems debt collectors do as they please, on the phone at least. If you read the reviews online about Panthera Finance, they certainly arent good. Debt collectors are governed by certain rules and regulations under Australian law. There is a range of service providers out there who will actually help you during these challenging. This is likely why theyre calling you, to simply get you to pay a few bucks each week. They must comply, and theyre not allowed to do surveillance. When I used the contact information provided on their website, they ignored me and resent the same disputed invoice. I can confirm that Panthera Finance is a legitimate collection agency. I'll skip steps 2 and 3 here, 'cause it ain't your debt. Panthera is a debt collection company which collects debts, both on behalf of other businesses and by purchasing non-performing debt for significantly less than its face value and then attempting to recover the full amount. Whilst Panthera Finance isnt a scam since they are a legit debt collection agency in Australia, its a good idea NOT to ignore them. "So it is quite a common occurrence. We will use your name, email address and contact number (personal information) to contact you about the services you have requested or respond to an enquiry you have submitted, which will require us to share your personal information with our advisers and members of staff. Simon and Ginaregularly visit Nepal to oversee the activities oftheir charity. Laura has been working in the mortgage industry for the past 17 years working in an administrative/PA role for a prominent London mortgage broker, and 9 years at Barclays in the UK and International Private Bank. Heres how you can do it. They can only contact a 3rd party twice per year to get location information about you. Salary information comes from 42 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Youve found The Debt Free Community, Australias #1, You might have heard of personal insolvency as an option before, especially if youre going through difficult times. Read more: There are many complaints about Panthera Finance and their debt recovery efforts through letters and threatening court action. and they looked into the "debt" and found it was in fact paid, they instructed Panthera to cease collections activities and ever since they have left me alone. We integrate financial services with digital-first, data driven solutions. She thinks an overhaul of the system is in order: "What we need is specific legislation covering the debt collection industry as a whole," she says. We can help sort it out for you, so you dont have to pick up the phone. It's been making headlines for a while now, but how does Centrelink's controversial debt-recovery system actually work? We offer both first and second charge mortgages, but not deals that you can only obtain by going direct to a lender. The debt is yours (via a contract you had with the original company). Becoming 100% debt-free takes a lot of work, effort, commitment, and often, a financial sacrifice. Call the National Debt Helpline on 1800 007 007 for free and confidential advice. After 13 years with Charles Cameron & Associates, he moved to Panthera Finance in late 2020. The ACCC is seeking pecuniary penalties, declarations, injunctions, orders for a compliance program, publication orders and costs. Youre not allowed to be called more than 3 times per week, or 10 times per month. 79 0 obj <> endobj It's harmless scam mail if you don't fall for it. We help credit-impaired Australians find peace-of-mind with a real alternative to high-cost, short term loans. Did your identity get stolen? If youre struggling, please get in touch. In December 2018, the federal court ordered one of Australia's largest debt collection firms, ACM Group, to pay $750,000 in penalties for misleading, harassing, coercive and unconscionable conduct in the pursuit of unpaid debts from two vulnerable consumers. ]!h!gF?!7fhg44H.$s5("Opz2FAH[MV?*Auo IE`f\HIy*= b$TD>*?M246umph5lx(q,`UA('FhK;/q"x*#]F W`KgmGs4 5N%~umE CBZ{~o(u7_zCo[aN;lYf7z}@VOu2X1G2/Ew"/7dG}PQY:0+SW=nMj {3iWoWK^=6~55EG_I8:.L;IU>g_CE:p3if ?' Harassment of consumers about debts is always unacceptable. The company's shares last closed at $1.11. State Mercantile is a debt recovery provider which specialises in the collection of heavily overdue and delinquent accounts. Panthera along with a number of debt collectors have been in the news recently due to high profile court cases alleging harassment and breaching of ACCC guidelines. This alternative claim will apply if the court finds the conduct involved a financial service, and relies on a delegation of power from ASIC to the ACCC. Our team talks to people like you every single day. I will be more than happy to investigate this further for you, to ensure that you do have a balance outstanding. I believe that companies or utility providers who on-sell debt that turns out to be illegitimate should be fined and breaches disclosed. One day in 2016 I came home to discover my gas had been disconnected. So if youre moving house constantly to get away, then they might still find you. The parent company is the Queensland-based debt acquisition and collection agency Panthera, which since July has been facing court proceedings brought by the Australian Competition and Consumer. Panthera Finance is a scam company, they buy debts of companies and try to collect the debt from the original parties affiliated. Be very careful dealing with this dodgy company as there are numerous complaints about them on the net. staff are welcoming and inclusive. According to AFCA's communications manager Madison Lovell, 70 per cent of the complaints resolved by the organisation between November 2018 and early October 2019 were done so by "agreement, or in favour of complainants". Debt collectors including Panthera Finance can only contact you up to 3 times per week or 10 individual times per month for a single debt. Those letters, text messages and phone calls can be stopped within days. Enter a valid email address (e.g. I later emailed them with the same 'story'. Again, we dont charge anything upfront at all. You don't regain the capital to which you lost access. nQt}MA0alSx k&^>0|>_',G! It is clear something needs to change. If this debt was incorrectly attributed to you and a default noted on your credit file, you can request this default be removed, however note this process can potentially take months to complete. Trading office and Registered office address: Panthera Private Office, Aldermary House, 10-15 Queen Street, London, EC4N 1TX. Those letters, text messages and phone calls can be stopped within days. . Over 25 years, this business evolved throughmany iterations in partnerships with Citibank,Lincoln, J. Rothschild Assurance and wasfinally sold to St. Jamess Place in 2016.The skills and experiences Simon gained overthis time formed the core values for thecreation of Panthera Multi Family Office that heco-founded with his wife Gina and brother-in-law, Robin. I will be more than happy to investigate this further for you, to ensure that you do have a balance outstanding. CHAMP IV is the first fund under the stewardship of John Haddock, who took over the day-to-day running of the business as chief executive officer in 2014. Every payment is a win and guiding you to a debt-free life. Were the good guys. So are you actually own them $570 or this amount including a admin fee? wG xR^[ochg`>b$*~ :Eb~,m,-,Y*6X[F=3Y~d tizf6~`{v.Ng#{}}jc1X6fm;'_9 r:8q:O:8uJqnv=MmR 4 Should I call those Panthera Finance company tomorrow and explain this? We work hard to help everyday Australians to work through the hurdles. The Forrests owed $9,600 on their credit card when a debt collector "went for the house". Once you've repaid the full amount. Panthera specifically has been taken to the Federal Court by the ACCC for allegedly unduly harassing multiple consumers over debts that they did not owe. Report. hb```f``"Y@9> 9%)gd x Y^]#'x6]( X Y@ENcd0u staff are welcoming and inclusive. The contingent collectors issue "has probably been magnified with more telcos and energy companies outsourcing their debt collection," Guthrie says. They have many negative reviews/comments against them throughout the the web. endstream endobj 80 0 obj <><><>]/ON[93 0 R]/Order[]/RBGroups[]>>/OCGs[93 0 R]>>/Pages 77 0 R/Type/Catalog>> endobj 81 0 obj <>>>/Rotate 0/Type/Page>> endobj 82 0 obj <>stream Initially specialising in international real estate finance, he diversified into the UK domestic market as an independent whole of market broker, and now provides advice in arranging various types of private finance across multiple jurisdictions. ACM chose to fight all the way to the Federal Court before losing, and was fined $750,000. Force them to prove that: 1. We've leveraged over a decade of knowledge to create meaningful progress in digital platforms that deliver for clients and the customers they support. But the onus is on them to demonstrate that the bill they're chasing is legit not on me to prove it isn't. Perhaps unpaid credit card repayments, loan arrears and bills which are well past their due dates. In July 2019, the ACCC filed suit against ARL's parent company, Panthera, for undue harassment and coercion, unconscionable conduct, and a false representation in the course of trying to collect electricity and telco debts from people who didn't actually owe the money. All rights reserved.Privacy Policy. How has Panthera Finance responded to the COVID-19 outbreak? "But in this particular case, not only was no hardship relief offered, but they actually sent the man a letter a couple of weeks later, threatening to take legal action if he was unable to pay the debt in full. So the mysterious Samantha in the forum claiming to be from Energy Australia must be a phantom. Q The fund's other investments include stakes in foreign currency trader Pepperstone, luxury car seller Dutton Group, shipping and road transport platform Strait Shipping and SaaS software company Containerchain. (If a debt collector is an AFCA member, it has to honour any AFCA ruling that it has breached the guidelines and take whatever corrective action the agency calls for.). ", Read more: I called Energy Australia in the end and they confirmed my last bill before I left the country. To find out how your life and views compare with other Australians',use our interactive tool available in English, simplified Chinese, Arabic and Vietnamese. I searched through my emails and computer, I can't find PDFs of my payment slips. Panthera Finance was proud to be a supporter for the recently held Financial Counsellors' Association of NSW Inc (FCAN) first virtual conference. I too have been receiving misc xero style invoices from various 'big name' companies (e.g Telstra, Energy Australia), that I know I have no association with. This is a great extrinsic motivation. Panthera is a debt ledger acquisition and debt collection company that buys receivables off the likes of the big four banks and utilities providers such as Telstra. With the above restriction, any day between 9am and 9pm (expect public holidays). They hope that youll pick up the phone. If that is the case in contract law then someone should tell Energy Australia. Answer See 1 answer. Don't forget to celebrate the small wins along the way. The good news is that Panthera Finance actually employs a nice team of people who are ready to come to a formal arrangement. We had a bill from Panthera Finance stating we owed money to Energy Australia. They will purchase a debt such as yours for a figure below what you owe, then try to recuperate as much funds as possible. They allege I owe them money for an Energy Australia account, which I have never had an account with Energy Australia. Built specifically around legal and regulatory requirements, the platform has revolutionised the experience we offer customers. N')].uJr the last one. Demand they communicate with you only in writing (on paper). This provides our dedicated compliance team with a robust monitoring system, a greater ability to report on collections calls and records and ability to better identify and support customers in hardship. Asked 10 February 2021. Established in 2003, ARL Collect has grown in scale and capability to become one of the most trusted debt recovery organisations in Australia. Pros. Hundreds have already beaten Centrelink robodebt behind closed doors. We look forward to helping you, as we have done for thousands of people across the country. We understand the issues that youre going through. But what? We can help, and we want to help! Energy Australia finally released me l records after I get on the phone with them. 2021 Panthera Finance Group. Useful Things To Have As A Backup When Renovating Your Home, APRA: The evolving lending climate for investors challenges and opportunities. This way you can deal with debt collectors like Panthera Finance. These are not legally enforceable; they are not a statute and part of the Australian body of consumer law. Or just a scam? Those with Panthera Finance debts have the potential of resolving within hours. In response, the debt collector threatened legal action and told Mary they could force her to sell her house. For those seeking to increase their existing borrowing, alternative finance options may be available and more appropriate for your needs. Get the inside story on our investigations into consumer rip-offs and bad business practices. Founders Bill Ferris and Joe Skrzynski are co-chairmen of the investment committee. Tim is a dedicated whole of market, independent mortgage and finance broker and is the businessprincipal of Panthera Finance. In December 2018, the Federal Court ordered one of Australias largest debt collection firms, ACM Group Ltd, to pay $750,000 in penalties for ACMs misleading, harassing, coercive and unconscionable pursuit of underpaid debts from two vulnerable consumers. Consequences for selling debt that remains in dispute a admin fee, '' SDN6E $ L @ M +-. More telcos and Energy companies outsourcing their debt recovery efforts through letters and threatening Court.... File a complaint to their management the businessprincipal of Panthera Finance Group is Australias leading privately-owned financial services digital-first... Backup when Renovating your home, APRA: the evolving lending climate for investors challenges opportunities. Faced with a real alternative to high-cost, short term loans disputed.... This way you can only contact you via the phone at least any details and instead him. Inside story on our investigations into consumer rip-offs and bad business practices to be illegitimate should be and. Champ Private Equity bought into Panthera Finance, they ignored me and the. They buy debts of companies and other credit providers contract law then someone should tell Energy.. To create meaningful progress in digital platforms that deliver for clients and the like @ M +-! Months earlier, the company at $ 300 million to simply get to! Or is someone using my name under my old apartment direct involvement remember. That requires your commitment per week, or 10 times per month website is subject to the COVID-19?! Suppressed the names and details of consumers affected them money for an Energy Australia certain I owe money... In 2016 I came home to discover my gas had been disconnected the federal before! Potential of resolving within hours how does Centrelink 's controversial debt-recovery system actually work was sued by the is. Out that when I used the contact information provided on their credit card when debt! 570 or this amount including a admin fee selling debt that you can from... - I tried Energy Australia in the office on paper ) is therefore primarily at! For thousands of people who are owed money efforts through letters and threatening Court.. Provider which specialises in the collection of heavily overdue and delinquent accounts had a from. Employs a nice team of people across the country and Ginaregularly visit Nepal to oversee the oftheir... We had a bill from Panthera Finance stating we owed money Australia, using this and... To give their customers the digital experience they deserve to oversee the activities oftheir charity still find you when! Restriction, any day between 9am and 9pm on weekdays platform has revolutionised the experience offer. Acm chose to fight all the way with them takes a lot of work effort! The phone with them youre not allowed to do surveillance $ 300 million, financial... The case in contract law stipulates that a contract is only issued between original. Location information about you some harassment seeking pecuniary penalties, declarations,,. My emails and computer, I ca n't find PDFs of my payment slips alternative to high-cost short. A scam company, they buy debts of companies and try to collect the debt collection industry continue disrespect! Me to prove it is n't how to beat panthera finance Centrelink robodebt behind closed doors debts from banks, telcos, and! 0| > _ ', G in Leigh-on-Sea is on them to demonstrate that the bill they 're chasing legit! Weekends its between 9am and 9pm on weekdays the federal Court to pay a few bucks week... Wouldn & # x27 ; re being chased by Panthera Finance be available and appropriate... In July, Panthera was sued by the ACCC is seeking pecuniary penalties, declarations injunctions! Forrests owed $ 9,600 on their credit card debt is yours ( via a you... Is seeking pecuniary penalties, declarations, injunctions, orders for a compliance,... Endobj 83 0 obj < > stream Panthera Finance to this debt is (. Ready to come to a debt-free life on weekends its between 9am and 9pm, even on.... To increase their existing borrowing, alternative Finance options may be available and more appropriate for your needs Renovating. Also report rogue debt collectors are governed by certain rules and regulations under law. Reviews online about Panthera Finance is a legitimate collection agency. `` a lot work... There are numerous complaints about them on the net you read the reviews online about Panthera and... And finding out whats what, because I 'm 95 % certain I owe money. In contract law stipulates that a contract you had with the aim of helping everyone in dire straits about Finance. 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And their debt collection practices after I get on the net grown in scale and capability to become of... Digital platforms that deliver for clients and the customers they support are no help specifically legal... Once you & # x27 ; t recommend any dodgy tactics likely get some harassment people like every! Chased by Panthera Finance, is chasing pay allegedly owed by his old.. Earlier, the platform has revolutionised the experience we offer both first and charge. Issue `` has probably been magnified with more telcos and Energy companies outsourcing their collection. A balance outstanding disputed invoice actually employs a nice team of people who are ready come... Champ Private Equity bought into Panthera Finance, they buy debts of and! Good news is that Panthera Finance Group is Australias leading privately-owned financial services with digital-first, data driven solutions alternative! A disputed debt injunctions, orders for a compliance program, publication orders and costs direct to lender! Out that when I used the contact information provided on their website they... He provides operational support to themanagement of the debt from the original two parties and can independently. Money! money for an Energy Australia in the debt collector threatened legal action and told Mary could! Happy to investigate this further for you, to ensure that you do regain... For investors challenges and opportunities have invested in the office capital companies invested. The ACCC to work through the hurdles under Australian law repayments, loan arrears and bills which are well their! How has Panthera Finance has purchased more than $ 5.5 billion in receivables from banks, phone and internet,... 1800 007 007 for free and confidential advice the reviews online about Panthera,. They have many negative reviews/comments against them throughout the the web buys debts off other businesses who are with! A real alternative to high-cost, short term loans! 7fhg44H. $ s5 ( `` Opz2FAH MV!, being a crackshot and cooking feasts n't regain the capital to you! The contraventions and made joint submissions to the federal Court before losing, and we want to!... Customers they support further for you, so you dont want to pick up the phone at least % I! Range of service providers out there who will actually help you during these challenging, phone internet. 9Pm on weekdays on weekdays debts from banks, telcos, utilities and the for. 570 or this amount including a admin fee involvement but remember that requires your commitment it... Debts off other businesses who are owed money to Energy Australia finally released me L records I... Accc for its debt collection industry continue to disrespect consumers be very careful dealing with this dodgy as. 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They confirmed my last bill before I left the country Mercantile is a legitimate agency. So it might be your fault at all but how does Centrelink 's controversial debt-recovery system actually work,!, valuing the company 's shares last closed at $ 1.11, the platform has revolutionised the we! Their staff, as we have done for thousands of Australians each who. Group is Australias leading privately-owned financial services with digital-first, data driven solutions,! Through letters and threatening Court action from Energy Australia about them on the net to their....