Send a test E-mail to the supposed user ID. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? One easy way to fix this issue is to use the correct account type while logging in. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. The User can sign into power apps fine,The problem comes when they need to sign into the app. If not, select the checkbox next to the device. Copyright Windows Report 2023. What is so difficult that Microsoft doesn't recognise a valid account? Enter a different account or get a new one Enter a different account or get a new one. This is an easy fix that I could not find on the Microsoft support fo. I worked around it.. I used that email account to create this post. We'll ask where you'd like to get yourverification code and selectNext. In reply to Greg Carmack's post on March 9, 2022. Another important step is to verify every input. A few months ago I created this account and now it says that it doesn't exist. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. I am trying to sign in to a new computer using my Microsoft account. How do I align things in the following tabular environment? Now click on a user account. How did you reverse your original choice? Check if closed. I've also tried an O365 works account I have after . It definitely is an Office 365 account that was being used to log in in the previous computer. Whats the grammar of "For those whose stories they are"? Once the steps above have been completed, you should be able to log in to your Microsoft account. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. I am having trouble scheduling an exam for MD-100. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. I decided to created another new Email account and start switching the good email to the new account because . Enter a different account or get a new one." Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. New Member. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Copyright Windows Report 2023. It says my account does not exist. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. To create a new account, head to Microsofts Signup Page and choose a new account name. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Report abuse. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Is it possible to create a concave light? Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Also, you might have knowingly or unknowingly deleted your Microsoft account. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. If you forgot your Microsoft account password, follow these steps. A great place where you can stay up to date with community calls and interact with the speakers. Microsoft Office upcoming support end datechecklist. If so, please select work or school account and . Look up your username using your security contact phone number or email address. Position: Columnist She was graduated from the major in English. . I'm just trying to play some minecraft. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. Once the account has been created, you can start using that Microsoft service again. But, I get a message saying "The Microsoft account doesn't exist. So freaking annoying. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Now click on "All services.". It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Check out the latest Community Blog from the community! Choose from the options provided on why you need a password reset, then click Next. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Someone please tell me that there is a solution now. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. He has work experience as a Database and Microsoft.NET Developer. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. "That Microsoft account doesn't exist. Learn more about Stack Overflow the company, and our products. My answer is to jettison Microsoft for something that works. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. SelectReset password below.Reset password. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Sign In. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. It is possible sometimes that, the account name was misspelled. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Now click on "Azure Active directory" you may need to click on "Show all.". Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Fill out all required fields. The problem is Microsofts badly documented difference between a work/school login and a personal login. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. In-depth step by step guide [with screenshots] Check device enrolment. After entering the unique code, you will be able to create a new password and sign in. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. I should add that this particular computer had my personal account as the main user. Cache in the Edge browser stores website data, which speedsup site loading times. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. To access this form, the user must be signed in with a Microsoft account. This seemed to have created the issue somehow. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Enter a different account or get a new one" when opening outlook through Power Automate. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Ok. Create one! There are various factors that can cause the Microsoft account doesnt exist issue. Clear the cached data to refresh the login portal using the below steps. Choose the account you want to sign in with. I think that's the core of the confusion. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Office 2021 all you need to know. 4. When you see the account you're looking for, select Sign in. If you don't have one, you can create here. Hi so i restarted my HP laptop and i'm setting it up. From there, click on "Users.". If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. I then tried my email and the system worked. How to Generate Art from Text Using Simplified AI Art Generator? In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Use an alternate account to sign in (if one exists) or sign up for another one. How does it not exist when I even have a Facebook account with it? In this guide, we will show you the possible causes and potential solutions to this issue. T he works account does exist and is used to access an Azure subscription. Yes. Why is there a voltage on my HDMI and coaxial cables? What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Enter a different account orget a new one. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. 3. GC. Fix the damned product I pay for every single year, again and again and again. I have the same problem. If yes, then in order to . Are there tables of wastage rates for different fruit and veg? The best answers are voted up and rise to the top, Not the answer you're looking for? If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. Type the requested information and selectSend code. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. I had deactivated all possible Settings in Privacy settings. The app needs permissions to use SharePoint,office 365 and outlook.com. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. MS also keeps linking my work and home accounts. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Hopefully this will help somebody at a future time. Enter a different account or get a new one. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Click on the Start button on the left side of your Taskbar, and select Settings. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. Do you need it? The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. At the moment, neither error message nor the logins show the important difference between the two types of login. This is extremely frustrating. Time-saving software and hardware expertise that helps 200M users yearly. Remember, if that fixes it, you can always add the account back in later. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? A local account is like setting up another user, but it's only on that one computer. You can also verify by asking close contacts to whom you have emailed from that account. Connect and share knowledge within a single location that is structured and easy to search. Select Reset password below. That Microsoft account doesn't exist. I did online training with this specific account. Facts & prices for the new Microsoft Office. This is after creating the O365 email account for the user without issue. If not, select the checkbox next to the device. One last method would be to sign in to your email associated with your Microsoft account. Can't access your account? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Click Settings and more, illustrated by three dots. Key Takeaways Microsoft will permanently delete any account which has not been active for the past 2 years. From there, check to see if your device is enabled. hi@Tshaw are you using Outlook or Outlook Office 365 action? Did this under Settings gear, Accounts, My Info. MS has got to fix this. Asking for help, clarification, or responding to other answers. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. I was having issues accessing my work/school account in the Calendar app on Windows 10. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. Request a security code to be sent to the phone number or email you used. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. This is also happening to me. The steps below are on how to clear cached data on Google chrome. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Then we were able to add the workplace user. Username lookup. I haven't been able to find a way to set that up right out of the box, though. If you are having troubles fixing an error, your system may be partially broken. That Microsoft work or education account doesnt exist. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. In this case, you can no longer access the Microsoft services associated with that account. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Here are three major reasons apart from the probability of the account id doesnt exist. I do not know how they are translated in English it was something like "experience online content". If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. How can a Microsoft account login (email address) both exist and not exist at the same time? Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! You can unsubscribe at any time, of course. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. Enter a different account or get a new one. Go to Microsoft Certification Dashboard. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Attempt logging in with the primary Microsoft ID. Since I'm now joined, I can't check where the option is now. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. It looks like this isn't a Microsoft account. No account? In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. We'll ask where you'd like to get your verification code and select Next. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. How can a Microsoft account login (email address) both exist and not exist at the same time? If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. An additional address is meant for user account recovery and security purposes. Restart the device, and install from https://portal.office.com/account to get the correct version. If you are having troubles fixing an error, your system may be partially broken. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. The email or username you entered does not exist. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Now hover over History and click on History.. We won't spam you. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. Microsoft | Login. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. Head over to Accounts, then Email & accounts. I am trying to sign in to a new computer using my Microsoft account. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Cache in the Safari browser stores website data, which can increase site loading speeds. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. We only have 5 hosts so a domain seemed overkill. But every time, I got this error: "That Microsoft account doesn't exist. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. I'm ready to switch to Linux. , It looks like theres already an account with. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too.