alight customer care representative job description

* Strong attention to detail with critical thinking skills At Alight, we are reimagining how people and organizations thrive. * High School Diploma or equivalent is required, bachelor's degree a plus With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. We promote healthy lifestyles and flexible work arrangements for our employees. Cons. Reimagining how people and organizations thrive. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Try to use specific examples from your work or school history that relate to the question asked. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Aanchal Dhillon - Customer Service Representative - Alight Solutions We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. A Customer Service Representative also handles concerns, complaints, or other issues. Customer Service / Guest Services, Part-Time Apply for Customer Care Representative I, Healthcare Benefits at Alight today! We are not an agent or representative of any employer. Customer Care Representative, Human Resources - Virtual Job in Because transformation takes a workforce. Customer Care Representative Human Resources. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This role requires that qualified candidates must reside in one of the following states: From company leaders to our newest colleagues, we all play a role in bringing our values to life. At Alight, we are reimagining how people and organizations thrive. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Stay updated on our new opportunitiesJoin our. Job Details. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Find out if you meet the requirements! We reward continuous improvement and encourage you to own your own development. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Be prepared to answer why you are interested in this particular job opening. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business This employer has claimed their Employer Profile and is engaged in the Glassdoor community. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Every colleague shapes how Alight can become better, stronger and brighter together. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Customer Care Representative, Human Resources - Tallahassee, FL. job We strive for Excellence Every Day by collaborating with our clients and colleagues. Knowing our products inside and out so that you can . By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Position: Alight Alumni Customer Care Representative I Job Description This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Customer Care Group jobs | Customer Care Group jobs at Alight At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Solutions hiring Customer Care Representative - Bilingual View Job description, benefits and responsibilities. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. How much does a Customer Service Representative make at Alight - Indeed Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Customer Care Representative, Human Resources, Orlando, FL at Alight At Alight, we are reimagining how people and organizations thrive. Meet Alight Customer Care Watch on Why Alight? Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Alight Solutions Customer Care Representative, Human Resources Join our team. Our people are our greatest assets at Alight Solutions because People Matter! Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Customer Care Representative, Human Resources (Lincolnshire, IL) job Reporting Relationships Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! HDHP or PPO available., At Alight, we believe a companys success starts with its people. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. You are This may include additional research and ongoing casework. Customer Care Representative, Human Resources - Texas Virtual (Work You have Alight is committed to the continued development of our colleagues.