by Svetlana Cheusheva, updated on February 7, 2023. Enter Appdata to open the AppData folder. It could be an issue with the browsers that you are using or the registry has a missing entry that needs to be corrected or added on your device. (e.g. Click on these three dots and click on the word "Settings" to show the Chrome settings menu on the screen. 28 AUG 2020 FWIW. I ran the fix it and it works for a while and if I re-boot, it goes back to not working. Best Regard, Kevin | Microsoft Community Support Specialist Recently I am finding that when I tap on a link in an email from my android Outlook app it opens Boggle instead of my browser which I have set Chrome as the default. Chrome Won't Open? - Try These Fixes (2023 Updated) - Appuals After that, restart Outlook and test if hyperlinks are working. Navigating to the Appdata folder Go to the following directory. In most cases, Outlooks hyperlink issue is browser-related. How Do I Reset My Logitech MX Master 2S Mouse? then it work. Here are four steps to get email links to open in Chrome: 1. Restart Firefox (or your preferred default browser). In only 5 minutes, I was able to resolve a very annoying and time wasting issue of not being able to click on hyperlinks in Outlook without receiving an error message and then having to copy and paste them directly into Google. If against all odds the issue persists and you still cannot open links in Outlook, restore your system as the last resort. The Best Data Analyst Certifications on the Market, Marketing 101: 6 Reasons SEO is Important for Your Business. Start by first closing all open programs. .FIYolDqalszTnjjNfThfT{max-width:256px;white-space:normal;text-align:center} This happens when you have uninstalled your browser and reinstalled it again. If you are working in a corporate environment, it might be a good idea to ask your system administrator or IT person for assistance. Assume that you set Internet Explorer as your default browser in Windows. Re-install Chrome - none of you know what the fucking problem is! I have Windows 10, Outlook 2013 and use Microsoft Edge. Exit Outlook. Locate, and then select the registry subkey: HKEY_CLASSES_ROOT \.html. Also note: It was noted the HTTPS key was not the same, but I did not change that one and suspect for secure links its needed. It will show your. I can't open any hyperlink because of Outlook's - Microsoft Community I have both IE and Firefox installed. outlook seems to remove hyperlinks from recurring tasks (after the first completion of a task hyperlinks become inactive) If the self-help doesn't solve your problem, scroll down to Still need help? Why would anyone set IE as their default browser? I have set Chrome as my default browser, disabled IE8, yet i continue to receive the warning: This operation has been cancelled due to restrictions in effect on this computer. Boggle opens instead of browser when tapping links in email. ._2FKpII1jz0h6xCAw1kQAvS{background-color:#fff;box-shadow:0 0 0 1px rgba(0,0,0,.1),0 2px 3px 0 rgba(0,0,0,.2);transition:left .15s linear;border-radius:57%;width:57%}._2FKpII1jz0h6xCAw1kQAvS:after{content:"";padding-top:100%;display:block}._2e2g485kpErHhJQUiyvvC2{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;background-color:var(--newCommunityTheme-navIconFaded10);border:2px solid transparent;border-radius:100px;cursor:pointer;position:relative;width:35px;transition:border-color .15s linear,background-color .15s linear}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D{background-color:var(--newRedditTheme-navIconFaded10)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI{background-color:var(--newRedditTheme-active)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newRedditTheme-buttonAlpha10)}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq{border-width:2.25px;height:24px;width:37.5px}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq ._2FKpII1jz0h6xCAw1kQAvS{height:19.5px;width:19.5px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3{border-width:3px;height:32px;width:50px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3 ._2FKpII1jz0h6xCAw1kQAvS{height:26px;width:26px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD{border-width:3.75px;height:40px;width:62.5px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD ._2FKpII1jz0h6xCAw1kQAvS{height:32.5px;width:32.5px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO{border-width:4.5px;height:48px;width:75px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO ._2FKpII1jz0h6xCAw1kQAvS{height:39px;width:39px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO{border-width:5.25px;height:56px;width:87.5px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO ._2FKpII1jz0h6xCAw1kQAvS{height:45.5px;width:45.5px}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI{-ms-flex-pack:end;justify-content:flex-end;background-color:var(--newCommunityTheme-active)}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z{cursor:default}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z ._2FKpII1jz0h6xCAw1kQAvS{box-shadow:none}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newCommunityTheme-buttonAlpha10)} and would not make it my default browser,why can't they leave things alone my hyper links worked and now they don't, and I am supposed to trust them. Like for example my father who is 75 years old uses Office and Outlook for his emails ever since he got to know that there is a program to manage his Gmail emails on. I suppose they have to have a made up job so they can get a living ?. restart outlook and if necessary the computer. My default web browswer has been Firefox for some years now. 1 uninstalled Chrome (never used it anyway) This will enable you to use ActiveX controls and test your web pages with different versions of IE (IE6, IE7, IE8, or IE9). As you remember, you need to click the Start button, type regedit and then press Enter. If hyperlinks in your Outlook emails still are not working, drop us a line in comments and we will try to figure out the cause and make your links open as they should. ". After much effort I found I could simply replace the Default String (in Registry Editor)from htmlfile to ChromeHTML and it works perfectly now. Maybe just step 4 would've been enough without the others, I don't know, I was desperate and I'm just so happy it's fixed. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2003 2023 Office Data Apps sp. 6) Select Google Chrome If you are still unable to open links in Outlook, then please keep reading and try the other methods. We have shared here some tricks to resolve Chrome wont open links and Explorer wont open links. I use Windows 7 Ultimate and Office 2010. Up until September 14, 1995 domain registration was free. Microsoft's solution (the first two steps listed here) did not fix it. Outlook 2010 won't open hyperlinks in Chrome (Win 7 Home Premium, 64) If Outlook still doesn't open, use the Inbox Repair tool to find and possibly fix the problem. where is the msfix for wondows 10, outlook 2016? Thanks for the comment. no thanks. Youve got a hold on all the contacts, calendar features, meetings, and all with Outlook. I hate Edge. ._1sDtEhccxFpHDn2RUhxmSq{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap}._1d4NeAxWOiy0JPz7aXRI64{color:var(--newCommunityTheme-metaText)}.icon._3tMM22A0evCEmrIk-8z4zO{margin:-2px 8px 0 0} Only the manual registry edit worked for me. Step 2: In the Default apps tab, under Web browser, click on your current browser and change it to Microsoft Edge or Internet Explorer. hyperlink in outlook will not open | Firefox Support Forum - Mozilla We uninstalled chrome 3 weeks ago but don't know why this is happening again and again. Before changing the default browse, check that chrome.exe is not running in the task manager. I would change the title of this to chrome won't open in (or through) outlook. So, be very careful when making changes in the system registry. Awesome! If I hold press on the link which gives me the option to open the link from the popup prompt it opens the link from the browser as expected. Brilliant! Find Google Chrome in the list, click on it and then click Manage. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/IdCard.ea0ac1df4e6491a16d39_.css.map*/._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset} @keyframes _1tIZttmhLdrIGrB-6VvZcT{0%{opacity:0}to{opacity:1}}._3uK2I0hi3JFTKnMUFHD2Pd,.HQ2VJViRjokXpRbJzPvvc{--infoTextTooltip-overflow-left:0px;font-size:12px;font-weight:500;line-height:16px;padding:3px 9px;position:absolute;border-radius:4px;margin-top:-6px;background:#000;color:#fff;animation:_1tIZttmhLdrIGrB-6VvZcT .5s step-end;z-index:100;white-space:pre-wrap}._3uK2I0hi3JFTKnMUFHD2Pd:after,.HQ2VJViRjokXpRbJzPvvc:after{content:"";position:absolute;top:100%;left:calc(50% - 4px - var(--infoTextTooltip-overflow-left));width:0;height:0;border-top:3px solid #000;border-left:4px solid transparent;border-right:4px solid transparent}._3uK2I0hi3JFTKnMUFHD2Pd{margin-top:6px}._3uK2I0hi3JFTKnMUFHD2Pd:after{border-bottom:3px solid #000;border-top:none;bottom:100%;top:auto} If this worst scenario happens, be sure to create a system restore point first, so that you will be safe anyway. The article explains why hyperlinks may not be working in Outlook and provides several solutions to fix the issue. In the Open box, type regedit, and then select OK. I just ran into this issue this morning. I have used REGEDIT, and set HKEY classes Root to HTMLfile. Like you remove old cache and data, it's a good idea to remove old printers connect to your Windows computer. I don't think they have a fix for it as MS wants everyone to use EDGE which is a bloated, ad infested lot of spyware. I spent several days trying all the solutions out there for this issue. How to make links open again in Outlook 2013, 2010 and lower". 6) Whenever we open hyperlink (URLs) in outlook it was trying to open through google chrome bcz it was selected as default browser in computer. For more info, please contact your help desk. Even I have wondered how do I enable hyperlinks in Outlook 365. This help content & information General Help Center experience. Hyperlinks not working in Outlook? How to make links open again Well, this is the most typical cause, though Outlook links may stop working in some other scenarios and even without any obvious reason at all. It is not a serious problem, but it can be annoying to right click > copy hyper link > open chrome > paste/paste and go. Thank you for your help! Press "alt + F9" solved. This problem started after the O/S was automatically upgraded to a release prior to release 1809. So for now; the default programs have been set to Internet Explorer for web browser and Outlook for mail and the links in his emails open. 4) Click on Default Apps You have done an update of Outlook by adding various Plugins and addons. I've uninstalled Office 2013, ran ccleaner to remove any broken links and rebooted then I reinstalled Office 2013; did not work. This work perfect! Just when installing Chrome and then uninstalling. Now that you have taken the necessary precautions, you are ready to proceed to making the changes. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} Thanks. Your email address will not be published. And naturally, that option is not very noticeable, so anyone can easily overlook it during installation. Since the "HTML links won't open" issue, faced only when using Firefox or Chrome as the default browser, proceed and set the Microsoft Edge as the default browser. To do this, I created/defined my own application protocol in the registry. But went bonkers when he could not open links directly from his email client in this case Outlook 2013. Well show you what some of the fixes you can try to get over the hyperlink issue on Outlook are. Note: Resetting your browser will delete browser cache and cookies, search engines, and pinned tabs. Search. And even if you are "I will make it myself!" I have found that Chrome had been installed on the machine but deleted. ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} It is not a serious problem, but it can be annoying to right click > copy hyper link > open chrome > paste/paste and go. I found that by setting the default web browser app to Chrome, that links from Outlook emails would open the links in Chrome; but when I set the default web browser app to Firefox then none of the links worked. Get Guiding Tech articles delivered to your inbox. I'm using Windows 10 and Outlook. For more info, please contact your help desk. Wondering why so many people like Chrome? OK, I can understand ending support i.e. I see now why Obama likes them so much they are just like him smoke and mirrors for their own gain. Step 3: Select Quick Repair and hit Repair. Any updates, please feel free to post back. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In Windows 10, please right-click the Start button in the computer, and choose Control Panel from the context menu, see screenshot: 1. To reset Chrome, type in chrome://settings/reset in the address bar at the top and press Enter. In the value type "htmlfile" (without commas). Reset your default browser back to the one you prefer: You need to hear this. Should I reinstall Office or do a full system restore? /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/ Need help, Status: Pending Reply Awaiting OP's response. It is mainly Outlooks robust features and capabilities that lead it to become a preferred email client. This did resolve it for me and I never found this information online so if you have tried everything short of reloading the OS, give this a try. Certainly Google and Mozilla should be asking some questions. REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f. Just imagine this You have always opened links in Outlook just fine, and then all of a sudden hyperlinks stopped working and whenever you click on a link embedded in an email, you end up getting the error. Thank you so much, this worked for me after everything else failed, including the REGEDITs. Proper practices include Link Building through content marketing, social media outreach, and press releases. I went into Default Programs, set Chrome as my default browser again, and it's working fine now. To do that, open Internet Explorer and click the. I use Windows 7 Ultimate and Office 2010. I am thinking about going back to open office, at least it works. Discussion Options. In Outlook 2010 and Outlook 2007, the error message is as follows: This operation has been cancelled due to restrictions in effect on this computer. expensives one but it was really make me headache when I click email link html offial web. Once in regedit, go to HKEY_Current_User, Software, Classes, .html. After working with Microsoft, we saw that Outlook was being denied access to the HKCR\htmlfile\shell\opennew\command key. I'm excited to be here, and hope to be able to contribute. This problem had gone on for 3 months and no one had any clue on how to fix it, until I finally took a few minutes to research it on the internet and came to your website. Can you open link with default browser now? Fix this issue using these methods. All suggestions are saying the same thing and they don't work. How do I set outlook to open links in Chrome in Windows 10? 10) Right click on (Default) in the right pane Before you modify it, back up the registry for restoration in case problems occur. Now restart your PC and see if the issue is resolved now. To do that: 1. This can also affect outlook links not opening in Chrome, as the site may redirect to spammy sites. On the following page, click on the Refresh Firefox button. Please be sure to have read our Rules of Conduct and be cognisant of how the system works here. Any alternatives for this problem? It exactly emulates IE by using the IE rendering engine directly within Chrome. .Rd5g7JmL4Fdk-aZi1-U_V{transition:all .1s linear 0s}._2TMXtA984ePtHXMkOpHNQm{font-size:16px;font-weight:500;line-height:20px;margin-bottom:4px}.CneW1mCG4WJXxJbZl5tzH{border-top:1px solid var(--newRedditTheme-line);margin-top:16px;padding-top:16px}._11ARF4IQO4h3HeKPpPg0xb{transition:all .1s linear 0s;display:none;fill:var(--newCommunityTheme-button);height:16px;width:16px;vertical-align:middle;margin-bottom:2px;margin-left:4px;cursor:pointer}._1I3N-uBrbZH-ywcmCnwv_B:hover ._11ARF4IQO4h3HeKPpPg0xb{display:inline-block}._2IvhQwkgv_7K0Q3R0695Cs{border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._2IvhQwkgv_7K0Q3R0695Cs:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B{transition:all .1s linear 0s;border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._1I3N-uBrbZH-ywcmCnwv_B:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B.IeceazVNz_gGZfKXub0ak,._1I3N-uBrbZH-ywcmCnwv_B:hover{border:1px solid var(--newCommunityTheme-button)}._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk{margin-top:25px;left:-9px}._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:focus-within,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:hover{transition:all .1s linear 0s;border:none;padding:8px 8px 0}._25yWxLGH4C6j26OKFx8kD5{display:inline}._2YsVWIEj0doZMxreeY6iDG{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-metaText);display:-ms-flexbox;display:flex;padding:4px 6px}._1hFCAcL4_gkyWN0KM96zgg{color:var(--newCommunityTheme-button);margin-right:8px;margin-left:auto;color:var(--newCommunityTheme-errorText)}._1hFCAcL4_gkyWN0KM96zgg,._1dF0IdghIrnqkJiUxfswxd{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._1dF0IdghIrnqkJiUxfswxd{color:var(--newCommunityTheme-button)}._3VGrhUu842I3acqBMCoSAq{font-weight:700;color:#ff4500;text-transform:uppercase;margin-right:4px}._3VGrhUu842I3acqBMCoSAq,.edyFgPHILhf5OLH2vk-tk{font-size:12px;line-height:16px}.edyFgPHILhf5OLH2vk-tk{font-weight:400;-ms-flex-preferred-size:100%;flex-basis:100%;margin-bottom:4px;color:var(--newCommunityTheme-metaText)}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX{margin-top:6px}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._3MAHaXXXXi9Xrmc_oMPTdP{margin-top:4px} We are sharing here manual methods to open links in Outlook. Go to the Email tab. "Content Type"="text/html" These links are working in IE 7&8, Safari, and Firefox. But some users are complaining about hyperlinks not working on Outlook. If I tap on a link in Gmail app it . Links started to work after changing Registry. ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px;text-align:left;margin-right:28px}._2iNJX36LR2tMHx_unzEkVM{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex}._2iNJX36LR2tMHx_unzEkVM ._24r4TaTKqNLBGA3VgswFrN{margin-left:6px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{vertical-align:middle}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} Let us know which solution worked out for you in the comments below. Have you checked the default apps in Control Panel to see if Chrome is really the default app, or have you just set Chrome as default in its own prompt? Please contact your system administrator." We've noticed this at work as well. Then close Edge. and select Yes. "PerceivedType"="text", [HKEY_CLASSES_ROOT\.shtml] ======================= I have tried changing my default web browser to IE 11, Goggle Chrome, and back to Firefox - several times for each one! In earlier operating systems, the Export option may reside on the Registry menu. That's piling huge usability issues on top of an inconvenient problem. Wonderful post! Run the outlook troubleshooter, Restart the system once done. The main reason of hyperlinks not working in Outlook is the default Internet browser not registered (properly) in your operating system. Find chrome.exe in the Application list and change the setting to Allow. In the proccess I traveled to the Philippines, India and a few locations in th U.S. and no one told me about the "fix". Lets get started. I have been on pretty well every site referring to this problem going back, it would seem, around five years. Step 1: Press Windows key + I to open the Settings on Windows 10. Set Microsoft Edge as the Default WEB Browser. If they fail to open again, proceed to the next method. If I hold press on the link which gives me the option to open the link from the popup prompt it opens the link from the browser as expected. Outlook Web won't exit open email after Feb updates Home Forums . If resetting your browser doesnt help, then you can try changing the default browser on your PC. Chrome is set as my default browser, but when I click on a link to open a document from a online document management system, it opens in Edge and my login details don't work.